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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Olalde

August 8, 2025

5  out of  5
rating by Kevin Olalde
"10-10 customer service, willing to work with you 100% when you call ask for will, he will attend you great and make your process easy!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexander Lopez

August 8, 2025

5  out of  5
rating by Alexander Lopez
"Excelente atención, aclara todas tus dudas y buscan soluciones."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Joseph

August 6, 2025

5  out of  5
rating by Jennifer Joseph
"I have been a member of State Farm since 2017. I switched because of their competitive prices, great coverage, professionalism of the staff, and anytime I have a question or concern they are always there to help. If you are looking for good quality and people you can trust, call Wilbert Sumuel and his staff. They are always available to assist you. Thank you Will (one of the reps) for calling me about the change in my rates (cheaper) and answering all my questions! Also, State Farm is coming out with their new modernization updates and Will brought me up to speed of what to expect."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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B Wilkins

August 6, 2025

5  out of  5
rating by B Wilkins
"Edgar Villatoro was amazing answered all my questions and help me with obtaining condo insurance today. The website continuously kept freezing. Glad I reached out. thanks so much for all your help"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elizabeth Daily

August 1, 2025

5  out of  5
rating by Elizabeth Daily
"After over thirty years with another agency, I decided to change to State Farm. Within the past year, I received a call from Will Orellana, who was actually happy to inform me that my premium had gone down. Great news during this time of inflation! Will also helped a family member change coverage after she heard about my good experiences. I am so happy that I exercised my freedom of choice and wound up with such friendly and knowledgable service!"
We responded:
"We’re so grateful for your positive feedback! It means a lot to us. If there’s anything else you need with your insurance, just give us a shout—we’re here to help!"
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Adam Kuspa

July 12, 2025

5  out of  5
rating by Adam Kuspa
"I have been with Wilbert Sumuel for decades and have always appreciated his and his team’s professionalism and service. Very recently, Will Orellana was very helpful with our change to SF’s homeowner’s insurance. He navigated a complicated switch from one carrier to SF for our cars and home with very little work required on our part. Thanks Will! Thanks Wilbert!"
We responded:
"Thank you for your great review and praise of Will Orellana and our office's professionalism! My State Farm team and I are happy to help! And we appreciate your business! If you ever need any assistance in the future, please don’t hesitate to contact us."
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Kiana Gaviria

July 12, 2025

5  out of  5
rating by Kiana Gaviria
"My agent Will has been so helpful since the beginning! He’s always very transparent and does a great job at communicating and breaking things down. Definitely recommend this location."
We responded:
"Thank you for taking the time to share your great experience with Will! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Les V

July 12, 2025

5  out of  5
rating by Les V
"Will Orellana is absolutely the best! He’s always friendly and genuinely cares about getting me the best deals on my insurance. I really appreciate how he keeps me in the loop about ways to save money. It’s not just me, he’s been a huge help to my family and friends too! Whenever I have questions, he’s quick to respond and always provides great advice. If you’re looking for someone who truly has your back, Will is your guy! Thanks a ton, Will!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Will and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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juliana lopez

June 30, 2025

5  out of  5
rating by juliana lopez
"Edgar Villatoro was very great at explaining things and customer service was 10/10. Good experience!"
We responded:
"Thank you for your feedback! It’s our pleasure to assist you. If there is anything else we can do to help, please let us know!"
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Arthur King

June 28, 2025

5  out of  5
rating by Arthur King
"Edgar got me very affordable auto insurance and had my home owner annual policy amount greatly reduced. Good job well done!"
We responded:
"Thank you for your 5-star review! Our State Farm team is always happy help!"
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Yessica Umana

June 23, 2025

5  out of  5
rating by Yessica Umana
"I highly recommend Edgar from Wilbert Sumuels’ State Farm office to anyone! On Friday after calling the office and him finding out that I had no ride to the rental car location, he went above and beyond by picking me up from the repair shop and taking me to Enterprise. After I called State Farm Claims and they gave me the wrong pickup address, Edgar patiently waited, helped me understand the entire situation, and then drove me to the correct location. I will recommend him and this office to everyone I know…10/10 & 5 stars service!"
We responded:
"Thank you for letting us know about the excellent service provided by Edgar Villatoro. We look forward to continuing to provide you with great service! If there's anything else we can do for your insurance needs, just let us know!"
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Barry Caver

May 29, 2025

5  out of  5
rating by Barry Caver
"Once again, Wilbert Sumuel’s State Farm Insurance team answered Al my questions thoroughly. This time it was Edgar Villatoro who helped me understand the ins and outs of Flood Insurance as I prepared to pay my annual bill for this very important form of property insurance. Thanks Edgar and all of Wilbert’s team again!"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor! And we appreciate your business."
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Imagine-U Consulting LLC

April 24, 2025

5  out of  5
rating by Imagine-U Consulting LLC
"Great service today!"
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dallas bell

April 22, 2025

5  out of  5
rating by dallas bell
"Always great service with extremely competitive prices for all insurances . My last call was to Marcela she was able to take care of my request in a very timely & professional manor. Thank You."
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Tony Pace

April 8, 2025

5  out of  5
rating by Tony Pace
"Insurance Agent Will Orellana went above and beyond to ensure I was satisfied with my purchase. Highly recommend!"
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ghaithalhashimy

April 3, 2025

5  out of  5
rating by ghaithalhashimy
"Very professional and documented , as well as being fully informative of the smallest details Truly a proper example for other agents"
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Nhu Nguyen

April 3, 2025

5  out of  5
rating by Nhu Nguyen
"I recently switched to Will Orellana as my State Farm agent, and I couldn’t be happier with the service! Previously, I was with another State Farm agent who didn’t take the time to explain my options or provide clear guidance. With Will, everything changed. He was extremely communicative and patient, taking the time to explain every detail so I could make informed decisions. Thanks to his expertise, I secured a much better deal for my car insurance that perfectly fits my needs. I highly recommend Will Orellana if you're looking for a knowledgeable agent who truly cares about getting you the best value."
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Nicholas Lynch

March 26, 2025

5  out of  5
rating by Nicholas Lynch
"Will O. Is super helpful with answering all my questions and is kind, professional, and respectful"
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Anthony Nguyen

February 26, 2025

5  out of  5
rating by Anthony Nguyen
"I have had the pleasure of working with Will Orellana for years now and I cannot recommend him highly enough! From the very first interaction, Will was professional, knowledgeable, and truly took the time to understand my needs. He walked me through the entire process and explained everything in a way that made it easy to understand. I felt confident and informed working with him. The level of customer service and attention to detail was outstanding. If you're looking for an insurance agent who is reliable and genuinely cares about their clients, Will is the person to go to!"
We responded:
"We greatly appreciate your kind review! It’s fantastic to hear that Will Orellana has made such a positive impact on your experience. His commitment to understanding your needs and providing exceptional service is something we value deeply. Thank you and we look forward to supporting you in the future!"
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muhlis unaldi

January 16, 2025

5  out of  5
rating by muhlis unaldi
"Great experience and people to work with. Thank you Adrian"
We responded:
"Thanks a ton for the great feedback! We’re super excited to hear you had a fantastic experience with us. Big shoutout to Adrian for being amazing! Looking forward to working together again soon!"
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Ifeanyi Anyika

January 16, 2025

5  out of  5
rating by Ifeanyi Anyika
"Will Orellana really helped with the whole insurance coverage process for two vehicles, he made it seamless"
We responded:
"Thanks so much for the awesome review! We’re really happy to hear that Will Orellana made the insurance coverage process for your vehicles a breeze. Our team loves helping out, so if you need anything else, just give us a shout!"
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Anonymous W

January 15, 2025

5  out of  5
rating by Anonymous W
"Excellent experience with Will Orellana on Wilbert Sumuel’s team! He always looks out for my best interest and explains everything very clearly."
We responded:
"Thank you for sharing your great experience with Will Orellana! Our team is dedicated to providing exceptional support to our clients, and your feedback means a lot to us. We look forward to assisting you again soon!"
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Moises Moreno

December 17, 2024

5  out of  5
rating by Moises Moreno
"Will Orellana is an extremely knowledgeable individual who I highly recommend. He handles several of our personal policies and corporate policies."
We responded:
"Thank you for your fantastic review! We're delighted to hear that Will Orellana has provided you with exceptional service for both your personal and corporate policies. His expertise truly makes a difference, and we appreciate your trust in us. If you ever need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Walynn Collins

December 12, 2024

5  out of  5
rating by Walynn Collins
"Love them here! Will & Adrian makes it happen with ease! 10/10 highly recommend! - Swanda Collins my child logged into my google workspace so excuse the picture 😂"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Will and Adrian. They truly go above and beyond to make things happen for our customers. We appreciate your recommendation and look forward to serving you again! P.S. No worries about the picture—children bring a lot of joy and laughter!"
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Monica Vance

December 5, 2024

5  out of  5
rating by Monica Vance
"Edgar is always so helpful in helping me with my questions & concerns with my Insurance needs..He makes the whole process 100% less stressful. Selectively choosing the best plan can be overwhelming .. Edgar is knowledgeable, & very helpful Very helpful thank you"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Edgar has been able to assist you with your insurance needs and make the process less stressful. Our team strives to provide knowledgeable and supportive service, and it’s wonderful to know that Edgar was able to guide you through the plan selection."