Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ivy alvarez

ivy alvarez

October 10, 2024

5  out of  5
rating by ivy alvarez
"been insured with them a few months now and i have no complaints! Edgar always takes care of fast!!! def sending him friends and family!"
We responded:
"Thank you for reaching out and sharing your wonderful experience with Edgar. It's wonderful to know that you would recommend our agency and company to others. If there's anything else we can assist you with, please don't hesitate to reach out."
Profile photo of Daouda Diak

Daouda Diak

October 10, 2024

5  out of  5
rating by Daouda Diak
"Easy going"
We responded:
"Thank you for your positive feedback! We appreciate your support and look forward to serving you again in the future."
Profile photo of Laura S

Laura S

September 27, 2024

5  out of  5
rating by Laura S
"Will Orellana has been such a help to us, always available, always helpful, always a positive attitude. He helped us unravel an unauthorized FEMA policy transfer when our home closing fell through. Then made it happen quickly and easily when we finally sold our home. So thankful to be back with State Farm!"
We responded:
"Thank you for reaching out and sharing your wonderful experience with Will Orellana. We sincerely appreciate you taking the time to write a positive review about our office on Google. Your feedback is incredibly valuable to us, and we are delighted to hear about your positive experience. Thank you for your support and trust in our services. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon! "
Profile photo of Art Rivera

Art Rivera

September 12, 2024

5  out of  5
rating by Art Rivera
"I received great customer service from Will. He provided the vehicle quote quickly to review, I signed up and was able to provide the insurance to Tesla before delivery without any hiccups. I’m now able to enjoy the new car."
We responded:
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Will and that he was able to provide you with a vehicle quote quickly. We understand the importance of a smooth insurance process and we're glad to hear that we could assist you. Enjoy your new car, and please don't hesitate to reach out if you have any further questions or need any assistance in the future."
Profile photo of Emily Flores

Emily Flores

August 30, 2024

5  out of  5
rating by Emily Flores
"Edgar Villatoro was great in helping me find an insurance quote . He made the process easy and very understanding. 10/10 highly recommend!!"
We responded:
"Thank you for your fantastic review of Edgar Villatoro's assistance in finding an insurance quote. We greatly appreciate your recommendation and look forward to serving you again in the future. Please don't hesitate to reach out if you need any further assistance. "
Profile photo of Dale Klitzke

Dale Klitzke

August 29, 2024

5  out of  5
rating by Dale Klitzke
"After 49 years of fighting with insurance companies over claims, I finally found an agency and company that I can recommend to everyone! Good job folks!!!"
We responded:
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that we have been able to provide you with a positive experience. It's wonderful to know that you would recommend our agency and company to others. We appreciate your support and look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out."
Profile photo of Dylan Warner

Dylan Warner

August 20, 2024

5  out of  5
rating by Dylan Warner
"Edgar Villatoro with State Farm has provided my family with one of the easiest and most pleasant insurance experiences! Always finds what coverage we need at a great price and makes the process a piece of cake."
We responded:
"Thank you so much for your kind words and for taking the time to share your positive experience with Edgar Villatoro and our State Farm team! Your satisfaction is our top priority, and your feedback serves as a great motivation for us to continue delivering excellent service. If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out. "
Profile photo of Neliah Casserly

Neliah Casserly

August 17, 2024

5  out of  5
rating by Neliah Casserly
"I love this location. They are always super helpful. Side note I’m not super familiar w/ insurance but they take their time and walk you thru . Definitely young adult friendly ."
We responded:
"Thank you for your positive review! We're thrilled to hear that you love our location and find our team helpful. We take the time to walk you through everything and create a welcoming environment for all customers. If you have any more questions or need assistance with insurance, please reach out. We're here to help!"
Profile photo of Lesley Vazquez

Lesley Vazquez

August 13, 2024

5  out of  5
rating by Lesley Vazquez
"Will Orellana has great customer service and always helping out! I really like his bilingual skills so he could also help my mom with a quote. He has definitely been a great help!:)"
We responded:
"Thank you for the positive review! We appreciate your kind words about Will Orellana's great customer service and bilingual skills. We will make sure to pass along your feedback to him. We value your continued trust and look forward to serving you again in the future. "
Profile photo of Norma Vasquez

Norma Vasquez

August 13, 2024

5  out of  5
rating by Norma Vasquez
"I’ve been with Statefarm for over 10 years and have stayed because of the amazing customer service. Will O. is so knowledgeable, helpful and great to work with! He explains everything so well, and has helped me find the best rates for me and my family. Will O. also guides you through any questions you may have!"
We responded:
"Thank you so much for your kind words and for being a loyal Statefarm customer for over 10 years! We truly appreciate your trust and support. It's wonderful to know that Will Orellana has been able to provide you with clear explanations and guidance. We are grateful for the opportunity to serve you, and we look forward to continuing to provide you with exceptional service for many more years to come. "
Profile photo of Angel Gonzalez

Angel Gonzalez

August 12, 2024

5  out of  5
rating by Angel Gonzalez
"Will Orellana has Great customer service, great pricing and always on point on everything. Very helpful on all the questions I had also One of the most profesional persons I have ever met."
We responded:
"Thank you for the amazing review! We are glad to hear that Will Orellana was able to provide great customer service and professionalism for your insurance needs. We appreciate working with you and look forward to assisting you in the future."
Profile photo of Andrew Pountain

Andrew Pountain

August 9, 2024

5  out of  5
rating by Andrew Pountain
"We've worked with these guys on a couple of rental and auto policies and have found the guys we have worked with - Will Orellana among others - to be professional, easy to access, and very helpful."
We responded:
"Thank you for your 5-star review! We are delighted to hear that you had a positive experience working with Will Orellana and our team on your rental and auto policies. Providing professional, accessible, and helpful service is our priority, and we appreciate your feedback."
Profile photo of James Hampton

James Hampton

August 9, 2024

5  out of  5
rating by James Hampton
"Excellent agent. He was patient and answered ALL of my questions. Got me a great rate. I highly recommend!"
We responded:
"Thank you for the fantastic review! We're thrilled to hear that Edgar provided excellent service by patiently answering all of your questions and securing a great rate for you. We appreciate your recommendation and look forward to assisting you again in the future."
Profile photo of Lucie Lavelle

Lucie Lavelle

July 14, 2024

5  out of  5
rating by Lucie Lavelle
"Edgar is always incredible helpful. He is quick to respond to emails and phone calls. He never disappoints!"
We responded:
"Thank you for taking the time to leave a review! We're delighted to hear that Edgar has been consistently helpful and responsive to your needs. His dedication to providing excellent service is greatly appreciated. We're grateful for your continued support and we'll make sure to pass on your kind words to Edgar. Thank you again and we look forward to assisting you in the future!"
Profile photo of IMALU VALLEJO

IMALU VALLEJO

June 21, 2024

5  out of  5
rating by IMALU VALLEJO
"Excelente atención y servicio de Edgar Villatoro, Gracias siempre por tu apoyo y soporte."
We responded:
"Imalu thank you for your five-star review! We are thrilled to hear about the excellent attention and service you received from Edgar Villatoro. Your support means a lot to us, and we are grateful for your kind words. We will make sure to share your appreciation with Edgar.Thank you for choosing our office, and we look forward to continuing to provide you with excellent service."
Profile photo of Jose Gonzalez

Jose Gonzalez

April 24, 2024

5  out of  5
rating by Jose Gonzalez
"Agent Edgar Villatoro from the Wilbert Sumuel State Farm Agency is the most helpful insurance agent I have ever dealt with. Very honest, customer oriented, and always available, even after hours. He looked for the best rate and coverage for my vehicles and renters policy saving me over $250 a yr. and providing more coverage than my current insurance. Excellent service, I highly recommend him."
Profile photo of Mia Salazar

Mia Salazar

April 3, 2024

5  out of  5
rating by Mia Salazar
"Wilbert Sumuel has been my insurance agent for almost 20 years when I lived in Houston and he and his staff have always done an excellent job in helping me with any questions or issues I've had. He does such an excellent job that when I moved 6 hours away from Houston, I kept him as my agent instead of dealing with someone local. I highly recommend Wilbert Sumuel and his office to anyone looking for great insurance and excellent agent. Thank you Mr. Sumuel for everything."
Profile photo of jennifer castillo

jennifer castillo

March 29, 2024

5  out of  5
rating by jennifer castillo
"Adrian was very helpful on providing me With a quote, easy process"
Profile photo of Alejandra Chavez

Alejandra Chavez

March 29, 2024

5  out of  5
rating by Alejandra Chavez
"If your looking for affordable insurance and great coverage, come talk to Darin he would answer all your questions!"
Profile photo of Jesse Sanchez

Jesse Sanchez

March 29, 2024

5  out of  5
rating by Jesse Sanchez
"Had a great experience. Darin was very helpful on explaining the insurance policies and made sure I was getting the best coverage at a great price. Will definitely recommend anyone looking for insurance to come to this place and ask for Darin."
Profile photo of Taryn Roose

Taryn Roose

March 27, 2024

5  out of  5
rating by Taryn Roose
"Edgar Villatoro was a huge help getting me my life insurance—even with my 29202020032 questions! He did great at explaining and helping me understand everything and got me exactly what I needed!"
Profile photo of Bryan Marquina-Ochoa

Bryan Marquina-Ochoa

March 25, 2024

5  out of  5
rating by Bryan Marquina-Ochoa
"Will Orellana took amazing care of myself and all my insurance needs as well as my questions. Highly recommend Wilbert Samuel and his staff!!!!!"
Profile photo of Alejandra Palacio

Alejandra Palacio

March 22, 2024

5  out of  5
rating by Alejandra Palacio
"Thank you, Will O. for your excellent service & attention to detail. Will helped me understand why renters insurance was important & answered every single one of my nit picky questions. Want a competetive quote? Ask for Will :)"
Profile photo of Evelyn Denisse

Evelyn Denisse

March 18, 2024

5  out of  5
rating by Evelyn Denisse
"Edgar V. is absolutely AMAZING! I was paying $769 per month with Farmer's, no accidents, no tickets, and only ONE CAR! He was able to get my insurance down to $383 per month! I sent him a Facebook message and he was quick to answer, he took care of business right away with no hesitation and within an hour I switched and I couldn't be more satisfied. Customer service was wonderful, he was very detailed with every single little thing, he was extremely friendly and made me feel very comfortable. Defintiely 10/10 and absolutely recommend!!!! The type of customer service that he provides is exactly what people lack these days, and he didn't hesitate one bit to help me!"
Profile photo of Laura Van Duyn

Laura Van Duyn

February 22, 2024

5  out of  5
rating by Laura Van Duyn
"I’ve been a customer for over 20 years and always get great service! Yesterday I bought a car and I was able to add it to my auto policy within an hour."