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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jazmin Orellana

Jazmin Orellana

August 3, 2026

5  out of  5
rating by Jazmin Orellana
"Insurance is confusing, but who's not confusing? Will Orellana.
Any time I had questions/concerns, he would explain everything without beating around the bush. Phone calls were never overstimulating, even in stressful times.

With that being said, Will is the greatest State Farm agent of all time. 😎"
We responded:
"Jazmin, thank you for the fantastic review! We’re always here to support you with your insurance needs in Houston. "
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Jay Brown

July 31, 2026

5  out of  5
rating by Jay Brown
"Will was excellent, highly recommend"
We responded:
"Jay, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Alicia Domangue

July 29, 2026

5  out of  5
rating by Alicia Domangue
"Awesome experience!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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J Perez

July 27, 2026

5  out of  5
rating by J Perez
"Great customer service."
We responded:
"J, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Dan Rocha

July 27, 2026

5  out of  5
rating by Dan Rocha
"Wilbert Samuel and other staff have always been so professional, personable and proficient in helping with policy issues. Highly recommend."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Houston to know you had such a great experience with us. "
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Harold

July 21, 2026

5  out of  5
rating by Harold
"Will’s service for our insurance needs was excellent! This type of customer service is rare."
We responded:
"Thanks so much for the fantastic rating, Harold! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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T Watson

July 20, 2026

5  out of  5
rating by T Watson
"Will is incredible. Friendly, efficient, and it genuinely seems like he cares. Thanks will!"
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Julia Marta

July 13, 2026

5  out of  5
rating by Julia Marta
"Will was very helpful and thorough with helping me get renter’s insurance for my apartment"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Wilbert Sumuel’s Team! We deeply appreciate your kind words here in Houston . "
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Michael Godas

July 11, 2026

5  out of  5
rating by Michael Godas
"Will was great! Answered all of my questions and made the process of acquiring insurance quick and easy"
We responded:
"Thank you for the 5-star review, Michael! Here on State Farm Agent Wilbert Sumuel’s Team, we are proud to serve our community and appreciate your recognition. "
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Michelle

July 9, 2026

5  out of  5
rating by Michelle
"Will is always so quick to respond and never leaves me wondering what's going on. No matter what I need, whether it's answering questions, making changes to my policy, or helping me figure out the best option, he's always on top of it. Great customer service is hard to come by these days, and Will consistently goes above and beyond for my family's needs and mines 🤗"
We responded:
"Wow, thank you for the 5-star review, Michelle! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Felix Alegria

July 1, 2026

5  out of  5
rating by Felix Alegria
"I've been met with nothing but exceptional service when I need their help, especially with Luna answering my every question with good important details. Every policy is understood and handled with the care that I appreciate."
We responded:
"Felix, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Wilbert Sumuel’s Team here in our Houston office. "
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Rene Bernal

June 30, 2026

5  out of  5
rating by Rene Bernal
"Luna gave me all the great deals and helped me save a lot through State Farm"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Wilbert Sumuel’s Team! We deeply appreciate your kind words here in Houston . "
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Ashie Lovely

June 24, 2026

5  out of  5
rating by Ashie Lovely
"I had an amazing time talking to my agent Luna Garcia! She was very helpful and explained everything in close detail so I wouldn't be confused and it really helped me a lot. I would highly recommend her!! She helps me with my life insurance and hopefully within a few months ill be able to buy car insurance as well!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Wilbert Sumuel’s Team. "
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Ralph Herrmann

June 15, 2026

5  out of  5
rating by Ralph Herrmann
"Luna gave me impeccable service! She was knowledgeable, kind, jovial and quick to give relative information."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Wilbert Sumuel’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
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Bebesita Beauty

June 5, 2026

5  out of  5
rating by Bebesita Beauty
"Luna was amazing at solving my issue calmly and efficiently. She researched the problem, empathized with my frustration and came up with a solution easily. Thanks for your help, Luna!"
We responded:
"Thank you for the fantastic review, Bebesita! We are always here to help with your insurance needs here in Houston . "
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Alicia Thomas

June 3, 2026

5  out of  5
rating by Alicia Thomas
"Jeremiah was extremely helpful, professional, and easy to work with. He helped me understand my auto policy and life insurance in detail! He answered all of my questions clearly and made the process simple from start to finish. Great customer service and communication. I will 1000% be referring him to my family and friends."
We responded:
"Thank you so much for the 5-star rating, Alicia! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Fernando V

May 29, 2026

5  out of  5
rating by Fernando V
"Always helpfull."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Wilbert Sumuel’s Team. "
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Ratnagiri Sreevatsan

May 20, 2026

5  out of  5
rating by Ratnagiri Sreevatsan
"Will Orellana was very helpful and friendly. She was able to answer my questions clearly."
We responded:
"Thank you so much for the 5-star rating, Ratnagiri! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Celia Alvarez

May 4, 2026

5  out of  5
rating by Celia Alvarez
"Great service, add on auto Thank you.
Luna Garcia for all your help"
We responded:
"We appreciate your review, Celia. We are so happy that you had such a wonderful experience with State Farm Agent Wilbert Sumuel’s Team here in Houston ! "
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Christopher Llamas

April 30, 2026

5  out of  5
rating by Christopher Llamas
"Will Orellana was the best! Got me covered with everything I needed!!! Would give 10 stars if I could."
We responded:
"Christopher, thank you for your wonderful review of State Farm Agent Wilbert Sumuel’s Team!"
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Sam McHard

April 29, 2026

5  out of  5
rating by Sam McHard
"Luna García has been extremely helpful in every way. She alway makes herself available to answer my every question."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Wilbert Sumuel’s Team here in Houston . "
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Isaiah

April 27, 2026

5  out of  5
rating by Isaiah
"Will Orellana was my agent setting up my auto insurance and he was extremely friendly and kind. I usually get nervous talking to people over the phone but his demeanor put me at ease and made it easy for me. I really appreciate people like him. I don't go out of my way to give people 5 stars unless they really made an impact."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Maria Vergara

April 3, 2026

5  out of  5
rating by Maria Vergara
"I had an excellent experience with state farm insurance.
Will answer all my questions and took the time to review my policy and found coverage that was both more comprehensive and cheaper than my previous provider."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Wilbert Sumuel’s Team."
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Hector Alvarez

March 25, 2026

5  out of  5
rating by Hector Alvarez
"I had a great experience working with Will. He was extremely helpful throughout the entire process, especially during a stressful time when both my dad and I had car incidents around the same period. He made everything much easier to handle and was always quick to respond to our questions and concerns.

What really stood out was his ability to communicate fluently in both English and Spanish, which made a huge difference for my family. It ensured that everything was clearly understood and gave us a lot of confidence moving forward.

I truly appreciate his professionalism, patience, and support. I would highly recommend Will to anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Hector, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Hector Alvarez

March 24, 2026

5  out of  5
rating by Hector Alvarez
"excelente atención y amabilidad por parte Wilbert, me supo explicar todos los pasos a seguir con un claim."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Wilbert Sumuel’s Team here in Houston . "